Friday, February 03, 2006

Web Flights

I've spent the past week trying to book some international flights. What I found was that most of the Travel websites in New Zealand are rubbish. Only the airlines give you any sort of online booking/costing functionality. All the other travel agents etc. fall far short, usually with just a 'Contact Us' page.

I ended up booking through a great travel agent, from http://www.indulge.net.nz/. Sharon @ Indulge was really helpful, and quite simply put all the others to shame by way of customer service.

It left me thinking though, what a hole there is in the .nz market for a good online travel company, like they have in the uk (expedia, opodo, thomascook, and ebookers). Long-haul airline travel is a market where you really need good price comparisons, as most places are going to be selling exactly the same flights - but usually at different prices.

Runners up:
www.finetravel.co.nz
www.flightcentre.co.nz